About CHWs

What are Community Health Workers?

Community health workers or Promotores are individuals who, with or without compensation, are a liaison and provide cultural mediation between health care and social services and their communities. Individuals may be known as promotores or community health workers.

CHWs are effective in their role as a community liaison because they:

  • Are trusted members of their community;
  • Have a close understanding of the ethnicity, language, socio-economic status of the community; and
  • Share life experiences of the communities they serve.

 

Role of CHWs  

CHWs help people access needed services and build individual, community, and system capacity by increasing health knowledge and self-sufficiency through a range of activities, such as:

  • Outreach
  • Patient navigation and follow-up,
  • Community health education and information
  • Informal counseling
  • Social support, advocacy
  • Participation in clinical research

 

CHW Skills Training

During the certification class Community Health Worker students receiving skills training in the following core competencies required by the state:

  • Communication Skills
  • Interpersonal Skills
  • Service Coordination Skills
  • Capacity-Building Skills
  • Advocacy Skills
  • Teaching Skills
  • Organizational Skills
  • Knowledge Base on Specific Health Issues

For more information on each of the 8 core competencies, see Competency Areas.


 

How to become a CHW, CHW Instructor, or CHW Training Center.

For information on how to obtain state certification as a CHW, CHW instructor, or Training Center, please visit the Texas Department of State Health Services Community Health Worker – Certification Applications website or see Certification & Renewal Requirements.


 

How to renew CHW/ CHWI/ Training Center certification. 

For information on how to renew state certification as a CHW, CHW instructor, or Training Center, please visit the Texas Department of State Health Services Community Health Worker – Certification Applications website see Certification & Renewal Requirements.


 

For more information about CHWs, CHW Instructors, and CHW Training Centers, please visit Texas DSHS CHW website.