Job Opportunities

Below is a list of current CHW positions from various DFW employers. If you’d like us to post your organization’s CHW job offering, please email us at info@dfwchw.org If you have questions regarding any of these positions, please contact the organization offering the job directly.


 

CHW Supervisor – Crossroads Community Services

Location: Dallas, TX

Crossroads Community Services is hiring one individual to serve as Community Health Worker Supervisor. Beginning in December, you will supervise a team of 8-10 recently certified Community Health Workers (CHWs). This position has been funded up to 240 hours of employment. Days and hours of employment can be flexible and may include evenings and weekends. This position should expect to work 5-10 hours per week (up to 240 hours).

In this role, you will supervise a team that helps prevent hunger and improve health by providing education and assistance to Dallas County residents living South of Interstate-30. Your main responsibilities include 1) Schedule twice-weekly briefs and debriefs with your team; 2) Provide ongoing training and support; and 3) Track CHW progress with clients and report to Community Relations Manager. Given the ongoing pandemic, all activities will be conducted virtually, via telephone or internet (e.g., Zoom)

Required Qualifications:

  • At least 2 years’ experience managing and supervising hourly employees or CHWs
  • High School Diploma / GED (or higher)
  • Lived within the Dallas local community for 2+ years
  • Knowledge of culture and values of Dallas community
  • Have access to a workspace with computer and high-speed internet
  • Excellent verbal and written communication skills
  • Willing to work a flexible schedule, including evenings and weekends
  • Pass a background check

Preferred Qualifications:

  • Certified Community Health Worker
  • At least 1-year experience in health, healthcare, nutrition, community advocacy, or community services
  • Must be able to lift 10 lbs. unassisted
  • Experience with Social Media platforms and computer systems, including web-based applications (e.g., Zoom, Dropbox) and some Microsoft Office applications including Outlook, Excel, and Word

Job Functions for Community Health Worker Supervisor:

  • Supervise a team of 8-10 staff Community Health Workers.
  • Accomplishes program objectives by supervising staff and organizing and monitoring work processes
  • Maintains staff by orienting and training employees and developing personal growth opportunities
  • Provide guidance and oversight to staff as needed
  • Track and report staff effort and hours; monitor, appraise, and report job results to staff and management
  • Communicate regularly with staff and management about staff performance, program objectives, and opportunities for improvement
  • Provide quality service by enforcing quality and customer service standards
  • Assist with administrative, supportive, or other duties as requested

Other:

  • Maintain client confidentiality following all pertinent guidelines
  • Adhere to all Crossroads Community Services policies, procedures, and standards as outlined in the employee handbook

To Apply:

For questions, contact Katie Peters at 214-560-2511 ext. 202 or email kpeters@ccsdallas.org


 

Care Coordinator I/ CHW – Innovista Health Solutions

 

Job Summary:

The Care Coordinator I (CCI/CHW) assist with the care coordination of member care. The Care Coordinator I (CCI/CHW) assists members by providing support, education and assistance in the prevention and/or maintenance of their disease and/or health and wellness state; by identifying social needs, by assisting in supporting member adherence with treatment plans; and by assisting in the collaborative coordination of care to reduce waste and inefficiency.

Qualifications:

  • High School Diploma or equivalent experience required.
  • At least 2-3 years of relevant professional experience, including healthcare experience, managed care and quality.
  • Community Health Worker (CHW) or Health Coach certification preferred
  • Demonstrate excellent organizational skills.
  • Demonstrate effective verbal and written communication skills.
  • Demonstrate analytic skills when problem solving.
  • Proficient in MS Office Applications and ability to learn department and job specific software systems.
  • Demonstrate high attention to detail and a high degree of accuracy.
  • Able to commit to Innovista’s corporate mission and values.
  • Able to switch priorities in a positive and effective manner when directed by Company leadership.
  • Able to effectively communicate technical concepts with team members and basic business concepts with team members and internal customers.
  • Valid Driver’s License and vehicle may be required.
  • May be eligible for consideration of partial work from home status upon completion of probationary period as designated by the direct supervisor.

If you have any questions, please contact Maudia Gentry at mgentry@innovista-health.com  or 214-801-8399


 

Community Outreach Specialist – Parkland Community Health PlanApply now »
Date: Mar 3, 2020

Location: Dallas, TX, US

Company: Parkland Health and Hospital System

Looking for your next opportunity? If so, choose Parkland and discover what a meaningful job feels like. Whether you work directly with patients or use your talent to support our care, you’ll be part of a team that’s providing valuable health services to Dallas County residents. And here, you’ll have the opportunity to put all your skills to work, and the support to grow and advance in your job and your field. Step into a career that will make a substantial difference for our patients—and for you. We blend cultures, talents, and experience into an exemplary health and hospital system. Parkland has earned distinction as one of America’s Best Hospitals by U.S News and World Report every year since 1994.

Primary Purpose: The community outreach specialist focuses on expanding the Parkland Community Health Plan Medicaid and Children’s Health Insurance Program (CHIP) market share within the Dallas service areas.

Minimum Specifications: 

Education: High school diploma/GED.

Experience: Three years of managed care or Medicaid program experience. Equivalent Education and/or Experience

Certification/Registration/Licensure: Prefer Community Health Worker certification (CHW) by Texas Department of State Health Services.

Required Tests for Placement: Successfully completes Marketing Training provided by the Community Outreach Supervisor within 30 days of employment. Must stay up to date with training as contractually requested by Texas Health and Human Services (HHS).

Skills or Special Abilities:

  • Knowledge of managed care/Medicaid program processes.
  • Excellent verbal and written communications skills.
  • Intermediate level personal computer skills including word processing, database, and spreadsheet software.
  • Intermediate presentation skills to individuals and groups.
  • Skillfully initiate and build relationships.
  • Customer service focused.
  • Intermediate level time management skills.

POSITION REQUIREMENTS:

  • 75-100% travel/driving within the service areas.
  • Frequently work weekends and evenings to meet business needs.
  • Bilingual English/Spanish.
  • Negotiating sponsorships as needed.
  • Leadership/Developing and Executing Strategy.
  • Leadership/Driving a Culture of Compliance.
  • Sales/Strategic Prospecting.

Responsibilities:

Collaborates and participates with community agencies, faith based organizations, and school district events/activities within the Dallas Service Area communities to market Parkland Community Health Plan (PCHP). Participates in coalition meetings and advisory groups.
Assists Community Outreach Supervisor in developing annual strategies/expectations for Community Outreach team with regard to member health and wellness. Provides feedback and outcomes from previous events/activities to help create strategic plan.
Works in conjunction with internal personnel and external entities, such as HHS and the Texas Department of Insurance to assure compliance with legal, regulatory and contractual requirements.
Maintains documents and reports PCHP outreach activities; compiles and prepares outcomes for the annual report for submission to HHS.
Develops and maintains positive working relationships with Parkland employees, outside companies, state agencies, insurance carriers, brokers, third party administrators, other managed care organizations, and community representatives in order to build connections to maintain membership and/or growth in PCHP’s products.

Apply here today


Crossroads Community Services

Crossroads Community Services is hiring 10 individuals to serve as Community Health Workers. Beginning in April, you will be trained and certified by the State of Texas at no cost to you. After training is complete (est. October 2020), you will be hired as a Community Health Worker. This position has been funded up to 240 hours of employment.

In this role, you will help prevent hunger and improve health by providing in-person and telephone education and assistance to Dallas County residents living South of Interstate-30. You will do this by 1) providing individual or group education about nutrition and meal planning, and 2) help individuals enroll in programs such as Parkland Financial Assistance, Supplemental Nutrition Assistance Program, Dallas County welfare programs, and food pantry assistance.

Required Qualifications:
• 18 years of age or older
• High School Diploma / GED (or higher)
• Lived within the Dallas local community for 2+ years
• Knowledge of culture and values of Dallas community
• Have access to a workspace with computer and high-speed internet
• Have your own means of transportation to one or more food pantries in Southern Dallas County (South of I-30)
• Excellent verbal and written communication skills

• Willing to commit to the following:
o 160 hours of training to become a certified Community Health Worker. The training will be provided at no cost to you. Classes will take place at Crossroads Community Services, 4500 S
Cockrell Hill Rd, Dallas, TX 75236. Supervisors who are already certified Community Health Workers do not need to attend training. For $15 per hour: After you complete training, you must commit to providing between 200-240 hours of health education and navigation to clients at food pantry locations within one year of receiving CHW certification. Supervisors will earn $17-20 per hour, depending on experience.

• Able to work some evenings and weekends
• Pass a background check
• Supervisor role: At least 2 years’ experience managing and supervising hourly employees or CHWs

Preferred Qualifications:
• Bilingual – Fluent in both English and Spanish
• Food pantry client or volunteer. Served in one or both of these roles at a Crossroads Community Services food pantry or other food pantry in Southern Dallas County (South of I-30) for 6+ months
• At least 1-year experience in health, healthcare, nutrition, community advocacy, or community services

• Must be able to lift 10 lbs. unassisted
• Experience with Social Media platforms and computer systems, including web-based applications and some Microsoft Office applications which may include Outlook and Word

JOB FUNCTIONS for Community Health Workers:
Help community members obtain social and health services:
• Refer and connect individuals and families to resources including food, housing, health insurance, health information, quality healthcare, and social services
• Assist individuals and families complete program applications
• Help individuals and families navigate healthcare and social service systems
• Improve communication between individuals and healthcare and social service systems
• Hand out flyers, brochures, or other informational or educational documents to inform community about healthcare and social service systems
• Network with community organizations, schools, and outside agencies to provide information on available healthcare and social services

Educate and empower community members:
• Educate individuals on health topics (healthy living, heart health, diabetes prevention or management, centering pregnancy, etc.) through one-on-one or group education
• Plan, organize, or facilitate class(es) in or more areas of health at health fairs, community events, etc.
• Empower individuals to understand their health condition(s) and to develop strategies to improve their health and well being
• Deliver health education using culturally appropriate terms and concepts

Build linkages and maintain communication with community members:
• Attend community meetings, health fairs, etc. to build relationships with community members and to understand community issues
• Maintain ongoing communication with individual and families (e.g. confirm appointments, follow-ups, provide guidance, etc.)
• Conduct home visits as needed to monitor the progress or assess the needs individuals or families

Support Crossroads Community Services:
• Maintain updated records for individuals and families with plans, notes, appropriate forms, or related information
• Track pertinent individual, family, and community information (number of appointments, participants in a class, etc.) for reports
• Assist with administrative, supportive, or other duties as requested
Other:
• Maintain client confidentiality following all pertinent guidelines
• Adhere to all Crossroads Community Services policies, procedures, and standards as outlined in the employee handbook
• Maintain Texas State Community Health Worker certification

JOB FUNCTIONS for Community Health Worker Supervisor:
• Perform all required duties of Community Health Worker,  Supervise a team of 5-9 Community Health Workers, Provide guidance and oversight as needed and track effort and hours of Community Health Workers

TO APPLY:
• Complete a paper application at Crossroads Community Services 4500 S Cockrell Hill Rd, Dallas, TX 75236 or online at https://ccsdallas.org/careers/
• Applications must be received on or before March 18th
For questions, contact Katie Peters at 214-560-2511 extension 202 or email kpeters@ccsdallas.org. Interviews
will be held on March 25th, 27th, or by appointment.


Innovista Health Solutions- Community Health Worker

JOB TITLE: Community Health Worker
REPORTS TO: Community Health Services Manager
FLSA STATUS: Non-Exempt
JOB SUMMARY:
The Care Coordinator I assist with the care coordination of member care. The Care Coordinator I assists
members by providing support, education and assistance in the prevention and/or maintenance of their
disease and/or health and wellness state; by identifying social needs, by assisting in supporting member
adherence with treatment plans; and by assisting in the collaborative coordination of care to reduce waste
and inefficiency.

DUTIES AND RESPONSIBILITIES:
• Provides telephonic outreach to members to complete assessments and develop care plans.
• Completes assigned tasks related to care coordination.
• As directed, assists in the attainment of members goals by:
o working with member, physician, other care providers to meet the member’s individual needs
based on protocols and referrals,
o supporting the member education goals regarding their specific needs based on the Plan of
Care
o identifying and coordinating referrals to community-based resources,
o assisting in the arrangement of Provider follow-up appointments and delivery of care,
o mailing of approved educational and informational materials,
o assisting in the performance of calls to members post discharge from inpatient or other levels
of care
o supporting the monitoring and evaluation of interventions in the Plan of Care.
• Conducts all communications in a professional manner.
• Administers tasks as detailed in the member specific Plan of Care.
• Completes clear and concise documentation in Care Management programs.
• Participates in care conferences as needed.
• Assists with handling incoming and outgoing calls from members.
• Complies with all departmental policies and procedures.
• Participates in departmental and company in-services as appropriate.
• Recognizes and adheres to the scope / limitations of job requirements.
• Performs other related duties as assigned.
• Builds empathetic relationships with members that promotes an environment of trust
• Perform other duties as assigned.

QUALIFICATIONS:
• High School Diploma or equivalent experience required.
• At least 2-3 years of relevant professional experience, including healthcare experience, managed care
and quality.
• Community Health Worker (CHW) or Health Coach certification required.
• Demonstrate excellent organizational skills.
• Demonstrate effective verbal and written communication skills.
• Demonstrate analytic skills when problem solving.
• Proficient in MS Office Applications and ability to learn department and job specific software
systems.
• Demonstrate high attention to detail and a high degree of accuracy.
• Able to commit to Innovista’s corporate mission and values.
• Able to switch priorities in a positive and effective manner when directed by Company leadership.
• Able to effectively communicate technical concepts with team members and basic business concepts
with team members and internal customers.
• Valid Driver’s License and vehicle may be required.
• May be eligible for consideration of partial work from home status upon completion of probationary
period as designated by the direct supervisor.

Apply here today

Anthem Community Health Worker – Fort Worth – PS31936
Fort Worth, Texas, United States
Medical
Community Health Worker
Responsible for serving as a liaison/connector between the patient, care team, and the community. Helps to bridge conversations with patients and remove barriers that prevent them from accessing health and social services. Conducts telephonic and/or face-to-face outreach to panel of patients for appointment scheduling, needs assessment, and care gap closure.

  • Primary duties may include, but are not limited to:
  • Meets patient in clinic, facility or at home to help identify social determinants of health impacting patient’s health and general well-being.
  • Collaborates with social worker and/or care manager to develop action plan.
  • Develops trusting relationship with patients by providing support and advocacy to help achieve health goals.
  • Assists patients in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms.
  • Facilitates communication between all parties (patients, families, colleagues, and community-based organizations) as needed.
  • Documents interactions with patients and on behalf of patients in medical record.
  • Attends meetings as required.
  • Requires a High School diploma or GED;
  • experience utilizing electronic medical record;
  • 1 year of experience in a healthcare, community-based, or social work environment; or any combination of education and experience,
  • which would provide an equivalent background.
  • Bilingual preferred.
  • Certified Community Health Worker preferred.
  • Travel may be required.
  • Preferred experience with EMR systems

Apply here today

DFW-CHW Association is not responsible and bears no liability for the content in the job application description or links. Please contact the employer(s) directly with any questions.